Privacy Policy
This Privacy policy was last updated on 15 June 2022.
Your privacy is important to us
This statement explains how we collect, use, transfer and store your personal data. We would encourage you to read this information.
Topics
- Introduction
- What personal information do we collect?
- How do we collect personal information?
- What we do with your personal information?
- Security of information
- Your rights
- Social sharing features
- IP addresses
- Cookies
- Third parties providers
- Contact information
- Changes to our policy
- Introduction
This website is operated by paper services group Ltd. We need to collect, use and disclose personal information in order to perform our business functions and activities and will handle a variety of personal information, such as names, e-mail addresses and other travel related information in our daily businesses. Therefore, we take data security and adherence to data protection legislation very seriously.
- What personal information do we collect?
Generally, the type of personal information we collect about you is the information that is needed to facilitate your travel arrangements and bookings and to arrange travel related services and/or products on your behalf.
Also the contact information (such as first name and last name, telephone number, email address). To provide you with latest deals of travel services
We also collect online identifiers such as your IP address and data regarding your device and the network you are using to connect with us.
We will only collect personal information in compliance with your local data protection laws. We usually collect your personal information directly from you during the course of your relationship with us. We will collect this information directly from you unless it is unreasonable or impracticable to do so.
Generally, this collection will occur:
- when you deal with us either in person, by telephone, letter, email;
- when you visit our website; or
- when you connect with us via social media.
We may collect personal information about you:
- when you make enquiries about travel arrangements or other products and services;
- When you leave a suggestion
- when you enter competitions or register for promotions;
- when you subscribe to receive marketing from us (e.g. e-newsletters);
- when you request brochures or other information from us; or
- when you provide information, or use our services, on social media.
Unless you choose to do so under a pseudonym or anonymously, we may also collect your personal information (other than sensitive information) when you provide us with feedback.
You should let us know immediately if you become aware that your personal information has been provided to us by another person without your consent or if you did not obtain consent before providing another person’s personal information to us.
- What we do with your personal information?
Where permitted by local data protection laws, we may use your personal information to send you targeted marketing activities relating to our products and services (and those of third parties) that we think may interest you, unless you have requested not to receive such information. These may include, but are not limited to, mail outs, electronic marketing and telephone calls). We will only use your personal information to send electronic marketing materials to you (including e-newsletters, email, SMS, MMS and iM) if you have opted-in to receive them or not opt-ed out of receiving them, depending upon the applicable law. You can subscribe to receive e-newsletters and other electronic promotional/marketing materials by following the relevant links on our website or requesting one of our consultants to do so for you.
Should you no longer wish to receive promotional/marketing material from us, participate in market research or receive other types of communication from us, You can unsubscribe from receiving electronic marketing materials by following the unsubscribe prompt in your email, SMS, MMS, iM or other form of electronic marketing.
Also you can opt-out of receiving marketing materials from Us at any time by contacting Us via the following methods.
- Email Us at privacy@psgtravel.com providing your full name and the email address which you would have originally used.
2. Write to Travel Knights at the address set out above.
3. Call Our office on 0161 711 0660.
4. You can also be removed from Our email database by clicking the Unsubscribe link located in the footer of all marketing email communications from Us. - You can update your preferences by sending an email to privacy@psgtravel.com or telephoning Us on 0161 711 0660.
We may use Email Marketing Service Providers to manage and send emails to You.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way.
Paper Services Group is not responsible for any third party’s actions or their security controls with respect to information that third parties may collect or process via their websites, services or otherwise.
Under certain circumstances, by law you have the right to:
- Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
- Request correction of the Personal Data that We hold about You. You have the right to to have any incomplete or inaccurate information We hold about You corrected.
- Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
- Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
- Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
- Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.
You also have the right to lodge a complaint with the applicable data protection supervisory authority.
No fee usually required
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
- SOCIAL SHARING FEATURES
Our site may offer social network and similar sharing features,(such as “Like” and “Share” buttons/widgets . These are provided and operated by third party companies Facebook, Twitter, Instagram, Tiktok buttons, which let you share information related to the site through your preferred social media platforms. If you permit a connection between our site and your social network page(s), we (and the social network) may be able to identify you, and associate the information we (and they) receive with information we (and they) already have about you. In addition, depending on how you use those features and your settings with the social network provider(s), the information you share to your social network pages will be available to others, including your friends and/or the public. For more information about how your information may be shared through those social networks once it is provided to them or how to opt out from targeted marketing, you should review the privacy policies of those social networks.
Your interactions with these social media features and widgets are governed by the privacy policy of the third party company providing them. For more information about the data practices of these third party companies, and to find out more about what personal information is collected about you and how the third party uses such personal information, please refer to their privacy policy directly.
When you access our website or open electronic correspondence or communications from us, our servers may record data regarding your device and the network you are using to connect with us, including your IP address. An IP address is a series of numbers which identify your computer, and which are generally assigned when you access the internet.
We may use IP addresses for system administration, investigation of security issues and compiling anonymised data regarding usage of our website . We may also link IP addresses to other personal information we hold about you and use it for the purposes described above (e.g. to better tailor our marketing and advertising materials, provided you have opted in to receive electronic marketing).
Cookies are small amounts of data that are stored on your browser, device, or the page you are viewing when you visit a website. Some cookies are deleted once you close your browser or application (session cookies), while other cookies are retained even after you exit so that you can be recognized when you return (persistent cookies). If you do not wish to allow storage of cookies on your computer, you can usually change your settings to prevent that, such as by having your device warn you each time a cookie is being sent or choosing to turn off all cookies. On our site, you will be able to disable all site cookies other than mandatory cookies. This can be done through your web browser settings, and because each browser is different, you should look at your browser’s “Help” menu to learn how to modify your cookie settings.
This website uses cookies for a number of reasons, including for provision of a personalized experience, for improving the usability of this website and for collecting usage statistics. We also use session cookies to improve the security of this website
We may use third-party web analytics services on our websites (such as Google, Facebook, affiliate tracking etc.). The analytics providers that administer these services use technologies such as cookies and web beacons to help us analyse how visitors use our websites
Google Analytics does not identify individual users and does not associate your IP address with any other data held by Google. We use reports provided by Google to help us understand website traffic and webpage usage and optimize advertisements bought from Googles own and other advertising network.
- Third parties providers
Please note that our website contains links to other websites and serves content from third-party providers.Once you leave our website, or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
We encourage you to read the privacy policies of any linked third party websites you visit as their privacy policy and practices may differ from ours
- How can you contact us ?
Any communications relating to data access requests or the withdrawal of your consent can be made in writing to:
Alternatively, you may contact us by e-mail to Privacy@psgtravel.com
- Changes to our policy
We may amend this Policy from time to time. If we make a change to the policy, the revised version will be posted on our website, Paper Services Group on this website reserves the right to alter this Privacy Policy at any time and for any reason. It is your responsibility, and we encourage you, to check the website from time to time in order to determine whether there have been any changes.
This Privacy policy was last updated on 26 April 2022.